Privacy Policy
Campground Adventures – Privacy Policy
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Effective Date: 1/1/2025
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Campground Adventures ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us—including when you visit our campground, website, or communicate via SMS/text messaging.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with us:
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Personal Information: Name, email address, phone number, billing information, and reservation details.
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SMS Data: Your phone number, the content of text messages, and your responses (e.g., STOP or HELP).
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Device & Usage Information: IP address, browser type, access times, and pages viewed (if using our website).
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Other Voluntarily Provided Information: If you email us, fill out a contact form, or participate in a survey.
2. How We Use Your Information
We use your information to:
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Process reservations and provide campground services
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Send confirmations, updates, and important stay-related info
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Communicate promotions, event announcements, and exclusive offers via SMS (with your consent)
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Respond to your questions or customer service requests
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Improve our services and marketing efforts
3. Text Messaging (SMS) Consent
When you opt in to receive SMS/text messages from us:
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You agree to receive text communications related to bookings, promotions, and important updates.
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You can opt out at any time by replying “STOP.”
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Message and data rates may apply depending on your carrier plan.
No mobile opt-in will be shared with third parties for marketing purposes
4. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers (e.g., booking platforms, payment processors) solely to help us operate our business. These providers are required to protect your information and only use it for the purpose of providing their services.
5. Data Security
We take appropriate measures to protect your information from unauthorized access, disclosure, or loss. However, no data transmission over the internet or wireless system can be guaranteed 100% secure.
6. Your Choices
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Text Messages: Reply “STOP” to opt out.
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Emails: Click “unsubscribe” in any email or contact us directly.
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Cookies (if applicable): You can disable cookies in your browser settings.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a new effective date at the top of this page.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Campground Adventures
5811 Route 16Hinsdale, NY 14743
716-393-5811
info@campgroundadventures.com